Step Down Healthcare Facilities

Step Down Modular Facility Installation and Management

Servisource Healthcare is a multi-disciplinary service provider with over 20 year’s experience in the Healthcare Industry.

Service Aims

The principal aims of the Step Down facility and its staff is to facilitate the management of patients in accordance with the highest standards of safety and quality of care, ensuring:

  • Smooth & seamless admission of patients as dictated by their care plan.
  • Timely discharge of patients from the ward to their next destination.
  • Operate to an agreed set of Key Performance Indicators which ensures:
    • Patient turnover rates optimise bed availability.
    • Maximise use of modular unit to relieve pressure on rest of hospital
  • Seamless integration of the new service arrangement into the existing structure of STGH.

Key Success Factors

  • The unit functions as an integrated service within the existing facility network and is operated on a partnership basis, providing complete flexibility to the client in terms of staffing levels.
  • The core arrangement is set out in an SLA that provides the contracting party with the flexibility, to scale up or down at short notice and manage the cost / demand curve proactively.
  • The Hospital Manager and management team receive up to the minute statistics measured against pre- agreed objectives / outcomes

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