PRIMARY CARER
Provides peace of mind for me because I know where he is and if he has a fall, it alerts me straight away. I can check on the GPS and find him immediately.
Providing the Right Care, in the Right Place at the Right Time
Isaac Care provides a range of easy to use assistive technology to empower people to live safely and independently at home, offering peace of mind and reassurance for you and your loved one. Isaac Care provides a complete wraparound service to our valued clients including remote health monitoring with 24/7 support, underpinned by a network of dedicated personal carers. Our mission is to create a new model of healthcare for the community setting, which places the focus on early interventions leading to better health outcomes. Our innovative model of proactive and preventative healthcare allows our valued clients to remain in the comfort of their own home, whilst enjoying the reassurance, care, and support we provide.
What does Isaac Care provide?
The Isaac Fall Alarm is a smart, easy to use, personal alarm which offers reassurance that your loved one can instantly access help whenever they need it. The Isaac Fall Alarm is ideal for people of all ages who are concerned about their wellbeing and safety both at home, and while out and about.
The Isaac fall alarm is connected to our free family caring app, Isaac Care.
The app is designed around “circles of care” which are groups of people involved in the persons’ care. Each circle of care is kept up to date with instant in app notifications. The app sends out an instant notification of any fall/SOS alert to the relevant circle of care, while the fall alarm itself initiates a phone call to the designated emergency contact. We give you the choice of whether you want our dedicated 24/7 call centre to be on the other end of the phone for the fall alerts, or if you would like it to directly call a loved one. Privacy settings for the circles of care can be adjusted within the app so personal information is only shared with the correct people.
Circle of Care Supported:
- Nominate 3 emergency contacts for the Isaac Fall Alarm to connect to. Giving you peace of mind that the people who care for you are always there at the push of a button.
- Calls will be routed to contact 1 first, if unanswered will divert to the second, then the third. With the process repeating until the call is successfully answered.
- Real-time notifications are visible through the Isaac Care app showing GPS location.
24/7 Call Centre Supported:
- Our dedicated team are on hand 24/7, 365 days per year to respond to any SOS or fall alert. Giving you peace of mind that our dedicated team are on hand at the push of a button.
- The team respond to all alerts, assess the situation and escalate to the appropriate response.
- Real-time notifications are visible through the Isaac Care app showing GPS location.
The Isaac Fall Alarm is a smart, easy to use, personal alarm which offers reassurance that your loved one can instantly access help whenever they need it. The Isaac Fall Alarm is ideal for people of all ages who are concerned about their wellbeing and safety both at home, and while out and about.
- 24/7 Support
- Sim Connection Included
- No Setup Required
- GPS Enabled
The Isaac fall alarm is connected to our free family caring app, Isaac Care. The app is designed around “circles of care” which are groups of people involved in the persons’ care. Each circle of care is kept up to date with instant in app notifications. The app sends out an instant notification of any fall/SOS alert to the relevant circle of care, while the fall alarm itself initiates a phone call to the designated emergency contact.
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Press the button
Simply hold down the button for 3 seconds and the device will connect you to one of your emergency contacts
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Ask for help
Have a conversation with your emergency contact through the device itself, no matter where you are.
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GPS Location
As well as a phone call, your emergency contact will receive a push notification from the Isaac Care app and can use the app to see your current location in real time, so they know exactly where you are when you need help.
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Help is on the way
Our team will assess the situation and contact emergency services or your nominated friends/family members. (Included in the 24/7 Call Centre Supported Package Only)
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PRIMARY CARER
You know that if something happens to them outside of the house they can still be able to quickly make contact with you and you can locate them.
PRIMARY CARER
It’s confidence inspiring to see that the Isaac Pendant two-way communication system does work, that’s the biggest thing for us.
PRIMARY CARER
It’s a safety thing for my mam, she’s more confident knowing it’s there and she’s not as afraid.
PRIMARY CARER
I’d give it a five-star rating, I’m really delighted with it, I’m not particularly tech savvy and I find it really easy to use. I love the zones and being able to see where she is on the map.
ISAAC PENDANT USER
Oh being able to bring it with me, I’m quite active and like being out and about so it’s great that it works outside of the house