Blog, Public Sector Magazine

Servisource – Providing Support at Every Stage Along the Care Pathway from Birth to End of Life

Servisource is as the name suggests – the source of great customer service in recruitment, staffing and managed services. The business is divided into two operating divisions – Servisource Recruitment and Servisource Healthcare.

Servisource Recruitment is one of the largest recruitment companies in Ireland and part of the CPL Group. It specialises in providing staffing solutions in Healthcare, Clerical/Admin, Construction and Warehousing and Logistics. We place staff on a permanent, contract or temporary basis. Servisource has 17 years’ experience in delivering great staffing solutions throughout Ireland, the UK and for Irish clients who place teams abroad. Our impressive success and fill rates are achieved by employing highly motivated, sector specific experts.

Established in 2004 Servisource Healthcare, specialises in delivering bespoke in/outsourced solutions to the public and private sector in Ireland. We have a thriving homecare business – We provide training and occupational health screening. Our Allied Admissions team provides a much valued and important service, safely transferring patients to psychiatric facilities nationwide. Servisource ESW is the largest provider of Education Support Workers in Ireland, assisting 3rd level students with disabilities equal access to their chosen course of study. Finally, Servisource Managed Services operates a variety of medical services across the country including Transitional Care Units, Day-care facilities, Clinical processes and other custom-made services on an in/outsourced basis.

Servisource prides itself on the close relationship it has built with the public sector over the past 17 years. The company has been placed on many frameworks with the OGP including appointments management and occupational health. We are a long-term partner to the HSE, SOLAS, Poball, the HRB and many more in terms of providing tailor-made staffing solutions. In fact, most of the services described above are designed and delivered in partnership with public agencies.

The public sector is important to our business. In a fast-moving environment, public services rely on contingent staffing and tailored services to respond to the needs of the population. Our role is to be there when they need us in the areas of healthcare, administration, training and outsourced services.

Servisource has exciting plans to expand our recruitment and managed service divisions. We have recently launched our brand and website which intends to become a ‘go to’ portal for candidates and clients to source the best candidates and opportunities. The personal touch is always valued, however, the recruitment process is becoming more automated and prospective candidates are more mobile when accessing information. RI is responding to this by offering an app which operates as a gateway to the best jobs online and for clients who can upload profiles to attract the best candidates.

Managed Services has launched ground-breaking new initiatives recently, including: VIZIER. Vizier is an intra EU project which will use the internet of things (IoT) to facilitate social companionship for older people living at home. It aims to provide a common user-friendly platform where service users gain easy access to information and services in a non-intimidating and secure manner. See here for information on Vizier:

Pre/Post Natal Care – for expectant and new mums, Servisource provides experienced midwives and nurses to assist with the preparation for birth and providing support in those crucial few days and weeks adjusting to new circumstances. See more information on our maternity nursing service here: 

Outsourced/Insourced Medical services – Servisource has recently been appointed to the National Framework for the provision of buildings and staffing to carry out vital procedures to address waiting lists and relieve the pressure on the public system. We are providing solutions in the areas of gynaecology, endoscopy and cataract surgery at many locations.

Our aim is to continue to work closely with the public sector to deliver world class services in staffing and healthcare solutions. We will continue to understand, integrate and develop new solutions in partnership with the public service to assist them to achieve their vision for a better Ireland.