Servisource have been providing the Disability Service in Athlone IT with ESWs since January 2015. Servisource are efficient and timely in the delivery of their service to AIT including their account management and communications. The service they have provided has been very satisfactory for our requirements and I would recommend as an ESW provider to other organisations similar to ourselves.

We have found Servisource to be professional, responsive and innovative in their approach. They provide a tailored service to meet the varied requirements of our students and can adapt accordingly as needs change. They respond effectively and efficiently at all times and their time management system has dramatically reduced our administrative overhead. I would highly recommend the service they provide.

Servisource has completed 2 of a 4-year contract with Maynooth University. We have found Servisource to be very flexible, professional and accommodating in meeting our administrative requirements and the needs of our students and have enjoyed a very successful relationship with our key account manager, Ciara Clarke, over the previous 24months.

Servisource have been vital to the successful implementation and management of personnel working in the role of Academic Personal Assistants, (APA), within the Disability Office. The recruitment of APA’s has always been timely. Servisource have engaged efficiently with the disability office to ensure candidate selection is in line with the needs of specific students. To this end, communication with Servisource has been excellent. Having a “one point of contact” has worked very well towards the efficient management of the recruitment process in general, but also during stress periods, when for example APA’s are absent, and there is a requirement to provide a substitute PA for a student. For these reasons, I would be happy to recommend Servisource as a recruitment agency for APA’s in third level institutes.