Let them speak for us!
Some impressions from our clients and candidates.
Thanks for all the support you and your temps have given over the past few months. It has been invaluable and very much appreciated.
Lorraine Hayes
Three Steps
I just want to send a thank you to Donna, James and all the team at Servisource for all the support they have given me over the past number of weeks,in seeking employment and future development , its a pleasure working with you guys
Rafal Tasz
RGN
This is to testify that as a Service Provider – we have been using the services of Servisource Recruitment Agency – we have found this service to be efficient and effective in meeting our needs and they have always been professional in their approach.
Geraldine Matthews
Assistant Director of Nursing, Drogheda Services for Older People
I’ve been using the services of Servisource for the past number of years and have always found them to be professional responsive and easy to deal with.
They have assisted me with filling various vacancies from clinical to support staff and always provided an excellent service, before during and after the recruitment.
Justin Parkes
Primary Care Manager, Dublin South, Kildare & West Wicklow Community Healthcare
Our organisation have been using Servisource for a number of years to fulfil both drivers and escorts in the provision of Transport to service users. Staff are always well trained and easy to deal with, any issues that have arisen have been dealt with promptly and efficiently. We hope to continue our working relationship for some years to come
Mike Murphy
Transport Manager, St Michael’s House
Servisource is a great agency to work with. The Dundalk office was so helpful and excellent in helping me with all my queries and got all my paper works done. Thank you so much.
Candidate
Over the past 14 months I have worked closely with personnel from Servisource in relation to providing a Managed Staffing Solution on a stepdown ward at the Louth County Hospital. To date I have found the level of service provision to be both efficient and reliable.
The ward opened as a 15-bed facility and has expanded over time to accommodate 25 patients. This week we have further increased the bed capacity to accommodate 28 patients to meet the surge in patient needs at our local Acute Hospital.
Servisource have always prioritised the provision of best possible standards in staffing and service delivery. During this time, we have had to manage several complex situations and always felt fully supported by Servisource in relation to decisions made and in ensuring best practice.
Anne Jones
CNM3, Nursing Administration
Louth County Hospital, Dundalk
The management team at Servisource have always been efficient and professional and have dealt with any staffing issues we may have had in a timely manner.
Their aim has always been;
– Efficient/Professional
– Our staff shortages have been dealt with in a timely manner
– The care about the area where their service is being used and make regular contact with the unit
– Always do their best to assist with staff issues on short notice
The staff they provide are;
– Are well trained with mandatory training always up to date
– Staff are professional and enthusiastic in their roles and have a good working relationship with Servisource
Geraldine Devine
ADON, Ballinasloe CNU. Galway
Since dealing with Servisource, I have always found the recruitment and placement of staff both Temporary and Permanent has been dealt with in a timely and professional manner. The service has been reliable and cost effective, but most importantly they have sourced the quality staff that I need to grow my business.
Natasha Haslam-Hopwood
Galtee Clinic
Servisource have successfully managed and staffed the Day Care Centre in Cootehill. During this time, we had to adapt and change the service we provide to meet our client’s needs. Sometimes this has proved challenging but with the help of Servisource we continue to deliver a very valuable service to the local rural community.
The centre provides a lifeline for those living in isolation and our door to door, wheelchair friendly service ensures that all those who wish to attend the centre can do so. On a daily basis client are provided with a hot meal, social activities and most importantly the care of our healthcare staff, ensuring all clients get the most out of their time spent at the Day Care Centre.
Rose Gilsenan
RGN, Cootehill Day Care Centre
Many thanks for your continued support to our Centre in Beaufort House in providing us with temporary staffing requests from Housekeeping, Catering, Laundry and Care on occasions.
Servisource has a great track record for supply and demand at short notice and with the added value of a link person for our area to meet regularly to discuss ongoing requirements or concerns. Very professional.
Michelle Gilsenan
Beaufort House
The team at Servisource have been very friendly and helpful in trying to fulfil our staffing requirements. Your services have contributed to the efficient running of our organisation and the high standards which we like to maintain.
Glenda
Millrace Ballinasloe Nursing Home
Servisource Healthcare has been known to me since 2007 initially providing Healthcare Assistants to our service and from January 2010 has been providing Nursing & Healthcare Assistants.
The service requirement was to staff a 25 bedded ward which opened for Step Down patients at short notice. Servisource were instrumental in managing the new ward roster with us. Without them we would never have been able to open and maintain the 25 Step Down beds we continue to have in the LCH today. Previously we had been unsuccessful in opening new beds due to staff shortages and lack of continuity.
Finally, the staff at Servisource are a tremendous team to work with. They have excellent lines of communication and are very friendly which makes our working relationship very successful and one which ultimately impacts on excellent service management and patient care.
Yvonne Burke
Assistant Director of Nursing, Louth County Hospital, Dundalk
I am very happy with the support I receive from Servisource. Whenever there is a shortfall of staff in our service through either sick leave, annual leave or service demand Servisource have been able to recruit staff for me to fill the deficit.
I currently have a care staff through Servisource who supports one of our residents in a full-time capacity
Sharon Toal
The Coastguards, HIQA
St. Michael’s House have built up a close working relationship with Servisource since 2011 for the provision of relief bus drivers and escorts for our services.
During this time, Servisource have assisted us right through the recruitment process – advertising, selection of applicants in conjunction with St. Michael’s House, checking references and training certificates, scheduling training, obtaining Garda clearance and interviewing potential applicants. We have built up a valuable relief panel with the help of Servisource.
We have found Servisource to be highly professional and competent in their dealings with St. Michael’s House. They are very focused on providing a quality service.
It has been a pleasure to work with the Servisource Team.
St. Michael’s House
I manage the services department in Our Lady’s Hospital in Navan and we have a large area to staff and maintain daily.
The Servisource team are extremely efficient when assisting us in all our staffing needs. They provide excellent follow up with all my queries and have regular on-site visits to ensure their staffs are rendering regular and effective service.
I have on going communication with the Servisource team and they are always pleasant, polite and have great interpersonal skills. I had a lengthy task of changing all staff duties and rosters in line with HIQA standards and Deirdre who presided over the process and her team where a crucial part of the successful transformation of my services.
My relationship with Deirdre and Servisource has benefited me and our hospital beyond expectation. I would recommend Deirdre and her team without reservation and I look forward to continuing working with them for the foreseeable future.
Margaret Ward
Services Officer, Our Lady’s Hospital Navan
I am very happy with the services and support we receive from Servisource. We have some regular staff which is great to the continuity of care.
Petrina Barden
St Joseph’s Care Centre, Longford
Without Servisource and all the excellent staff, our day-care service wouldn’t function as normal, regards Nora
Nora Emam
St. Francis Day Care, Galway
I would just like to say that we have been happy here in St. Josephs with the service you have given to us to date.
Bernie Murphy
Services Officer, St. Joseph’s Hospital
The Servisource team are assisting us with our staffing needs as much as is possible and practicable. They follow-up any queries I may have and do regular site visits.
I would recommend Servisource and I am looking forward to continuing working with them in the foreseeable future.
Dr. Marian Hanrahan-Cahuzak
Director of Nursing,
St. Anne’s Community Nursing Unit
Both yourself and the nursing team came across to us as committed to the patient’s needs and to give the best service possible. This has been achieved and thank you to M for informing me of this after they had arrived and settled the patient.
This service user was with us for some time and the ward staff were pleased to hear that this was the case.
Martina Hughes
MERCY UNIVERSITY HOSPITAL
Servisource Recruitment have been a provider of clerical staff to Louth Meath Mental Health Services since 2014. Dealing with Servisource has been a very positive experience for us.
Servisource provide an efficient service and communication with the team has been effortless and their response times to any query have been prompt and complete.
Service User
LOUTH MEATH MENTAL HEALTH SERVICES
Our organisation has used Servisource Recruitment now for the past two years. The calibre of candidate(s) that Servisource Recruitment puts forward is of the highest standard.
The process used for selecting candidates is excellent and reflects the high quality of candidates they put forward and place.
Brian Head
SOLAS
Over the past 14 months I have worked closely with personnel from Servisource in relation to providing a Managed Staffing Solution on a stepdown ward in Co. Louth.
To date I have found the level of service provision to be both efficient and reliable. The ward opened as a 15 bed facility and has expanded over time to accommodate 25 patients. We have further increased the bed capacity to accommodate 28 patients in order to meet the surge in patient needs at our local Acute Hospital.
Servisource have always prioritised the provision of best possible standards in staffing and service delivery. During this time we have had to manage a number of complex situations and always felt fully supported by Servisource in relation to decisions made and in ensuring best practice.
Client
CO LOUTH
My overall Experience has been great, – excellent professional consultancy – felt you were genuinely being looked after from Day 1. – Servisource was extremely helpful at all times – a pleasure to deal with – 100%
Niamh O’Meara
CANDIDATE
I came in contact with Servisource and was guided through a stress free process of obtaining my registration with the Nursing and Midwifery Board of Ireland as well as an employment thanks to Servisource.
Jennifer Kehinde
CANDIDATE